Privacy Policy
Crystalize Ltd. Privacy Notice
Last update: 14th February, 2024
Version: 1.00
This Privacy Notice describes how we collect and process your data through https://www.crystalize.fi/ website (the “Website”). The terms “Crystalize”, “we”, “us”, and “our” refer to Crystalize Ltd., a legal person registered under the laws of the British Virgin Islands.
We are committed to safeguarding the privacy of our users. We are not going to misuse your data.
Controller details: Crystalize Ltd.
Registered address: Trinity Chambers, PO Box 4301, Road Town, Tortola, British Virgin Islands
Registration number: si 2127736
Contact email address: [email protected]
Information we collect from you:
Staking services
To provide you with our staking services, we may collect and process your blockchain-related data, including:
- wallet address;
- transaction data, such as transaction hash.
Communication and customer support
We may receive your information when you leave comments on the Website, when you inquire about our services or otherwise contact us. We will use the information given by you to provide you with the help you might need, fix and improve the Website, and analyse our efficiency in product efforts.
How we use your personal data
We use personal data to provide our services to you as well as to develop new products and services.
In addition, we may use your personal data as we believe necessary or appropriate to:
- comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities;
- protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims); and
- protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity.
Retention of your information
We will store your information for as long as required for the purposes it was initially obtained for. However, we may need to retain some of your personal data for longer if there is a need for it, for example, in order to comply with our tax, accounting and legal requirements.
Please be aware that information about your transactions on the blockchain may remain forever.
Third-party access to information
Your personal information may be shared with the following third parties:
- cloud computing service providers;
- website hosting service providers;
- blockchain indexing solutions;
- code repository service providers;
- blockchain RPC access solutions;
- document storage service providers.
Other disclosures
In addition to the disclosures for the purposes identified before, we may disclose information about you:
- if we are required to do so by law, in connection with any legal proceedings or to establish, exercise or defend our legal rights; and
- in case we sell, licence or otherwise assign our company, corporate rights, the Website or its separate parts or features to third parties.
We will not sell, share or rent your information to third parties.
Access or update of your personal data
In some countries, applicable law may provide certain privacy rights such as a right for an individual to access, update or correct personal data in our custody and control about that individual. Individuals may contact us directly at the contact personal data set out below to exercise applicable rights. We may request certain personal data for the purpose of verifying the identity of the individual seeking access to his or her personal data.
We may not be able to provide access to, or correction of, your personal data in all circumstances. Please note, because blockchains are decentralized or third-party networks which are not controlled or operated by us, we are not able to erase, modify, or alter personal data from such networks.
Security
The security of your personal data is important to us. We employ a number of organizational, technical and physical safeguards designed to protect the personal data we collect. However, security risk is inherent in all internet and personal data technologies, and we cannot guarantee the security of your personal data.
International transfer
Due to the international nature of our business, your personal data may be transferred to jurisdictions that do not offer equivalent protection of personal data as under the applicable data protection legislation. In such cases, we will process personal data or procure that it be processed in accordance with the requirements of such legislation, which may include having appropriate contractual undertakings in legal agreements with service providers who process personal data on our behalf.
Changes to the Privacy Notice
We may update this Privacy Notice from time to time by posting a new version on our Website. We advise you to check this page occasionally to ensure you are happy with any changes. However, we will endeavour to provide you with an announcement about any significant changes.
Contact us
If you have any questions or concerns about our Privacy Notice or privacy practices, please feel free to email us at: [email protected]